31 May Make Facebook Useful
The average Facebook Business page has 4,596 fans, with each fan having an average of 130 friends. With the correct message your business could possibly reach a large pool of new customers.
What makes a business popular online?
GOOD CUSTOMER SERVICE
One aspect of business that a small business can often deliver better is honest customer service. Having a Facebook Business page can help improve your customer service. Unlike responding to email or phone inquiries, when you respond to a question on Facebook you are providing information to your collective. You are showing that you are available, reachable and responsive.
Don’t forget to reference your social media answers with links back to more in-depth information on your business blog or website.