As you can probably imagine, we’ve had hundreds of customers reach out to us seeking a battery replacement, but supplies are very limited and arrive daily in small batches. Apple has extended the battery replacement program for qualifying iPhones for one year; although you may be on the waiting list for several weeks, please know you have a whole year to have your battery replaced at this discounted price so that leaves us with plenty of time to help.
Due to the constrained supply of batteries, we may not contact you right away. Previous customers of Charlotte Street Computers will be given priority service.
In preparation for your appointment, please make sure that you know your Apple ID and password so that we are able to turn off Find My iPhone. Plan to be without your phone for 1 business day from the check in time. (An expedited 4 to 6 hour service will be available for an additional $20). Once your appointment is created, if you need to cancel or reschedule for any reason you must do so within 24 hours of your appointment date. Failure to do so will cause your battery to be released back into our main inventory and allocated to another customer on the waiting list.
Please answer the following questions in order to to help us better assess your needs: